# Terms of Service

> Draft terms for business customers of the MobileValidate API: accounts, credits, billing for conclusive results only, acceptable use and liability.

Canonical: https://mobilevalidate.com/legal/terms · Last updated: 2026-09-25

> **Draft — pending legal review.**

These terms govern the use of the MobileValidate website, API, SDK, command-line tool and MCP server (together, "the service"). They are an agreement between BroadNet Technologies Inc., 5th floor, Minkara Building, Clemenceau Street, Beirut, Lebanon ("we", "us") and the business that opens an account ("you"). This draft has not been reviewed by counsel yet and may change before public launch.

## Who can use the service?

The service is for businesses only. You must act for a company, organisation or sole trader in the course of business, not as a consumer. The person accepting these terms confirms that they are authorised to bind that business. During the private preview, accounts are created only after we approve a request made through the [request-access form](/request-access). We may decline a request without giving reasons. You are responsible for everything done with your API keys, including keys you give to staff, contractors or AI agents.

## What does the service do?

The service checks phone numbers and e-mail addresses that you submit. For each check it returns an answer such as registered / not registered / unknown, or data such as line type and carrier, together with the time of the check (`checked_at`). Platform and brand names are used only to describe which service a check refers to. We are not affiliated with, endorsed by or sponsored by those platforms, and all trademarks belong to their owners. Checks never return names, photos or profiles.

## How do credits and billing work?

You buy prepaid credit, and each billable check draws from it at the price shown for that service and mode (real time or bulk) when the request is made. Prices are listed on the [pricing page](/pricing) or agreed with you in writing. Before a request runs, we reserve its maximum possible cost. We then charge only for conclusive answers and release the rest.

You're not charged for inconclusive results (unknown, unsupported country, timeout, invalid, duplicate). Cache hits served from your own account's cache are free. For some data services, "no data found" is itself a conclusive answer. The service documentation says where this applies. For example, `no_reports` from the spam-reputation check is billed.

If you cancel a running bulk job, items that have not yet been submitted are released and not billed. Items already in progress will finish, be stored and be billed, because they cannot be recalled. [Refund terms for unused credit — pending]. [Taxes and invoicing — pending].

## What is test mode?

Test keys (`mv_test_…`) are free. They return fixed answers for documented test numbers and test e-mail addresses. They never contact any network or platform and are never billed. Test results are not real data, so don't use them for decisions about real people. Live keys cannot be used with test identifiers.

## What are your obligations?

You must:

- follow the [Acceptable Use Policy](/legal/acceptable-use), which forms part of these terms;
- have a lawful basis for every phone number and e-mail address you submit, and give any notices the law requires to the people concerned;
- keep API keys confidential, use IP allowlists where we require them, and revoke a key straight away if it may have been exposed;
- not try to get around rate limits, daily caps, anti-enumeration controls or spend limits;
- honour opt-outs. When a person objects through our [opt-out form](/opt-out), we suppress their identifier and it will no longer be checked for any customer.

Where we process personal data for you, the [Data Processing Agreement](/legal/dpa) applies.

## How accurate are the results?

Results are signals, not facts about a person. They show what could be observed at `checked_at`. Answers can change, can be out of date, or can be unknown. A number may have been reassigned, an account may be dormant, and a platform's privacy settings may affect what can be seen. Results are not proof of identity. Don't use them on their own for KYC or AML decisions, or for decisions about credit, employment, housing or insurance. The service is provided "as is", and we don't promise any particular accuracy, coverage or availability except as agreed in writing. [Service levels, if any — pending].

## When can we suspend or end your access?

We may suspend or restrict an account, a key or a service without notice when we reasonably suspect abuse. This includes enumeration, unsolicited messaging, use for tracking people, a security risk, non-payment, or a legal or regulatory requirement. We may also switch off a service for everyone, for example if a platform or data source changes. Where we can, we will tell you why and give you a chance to respond. You can close your account at any time. [Treatment of remaining credit on termination — pending].

## Liability, changes and law

[Limitation of liability — pending legal review]. [Indemnity — pending legal review]. We may change these terms. For material changes, we will give notice to the e-mail address on your account at least [notice period — pending] before they take effect. Governing law: [Governing law — pending]. Courts: [Jurisdiction — pending]. Contact: info@broadnet.me.
