Terms of Service

These Terms of Service ("Terms") are a binding agreement between MobileValidate LLC, a limited liability company registered in the United States (operating office: 5th floor, Minkara Building, Clemenceau Street, Beirut, Lebanon) ("MobileValidate", "we", "us") and the business that opens an account or uses the service ("Customer", "you"). They govern the MobileValidate website, API, dashboard, SDKs, command-line tool and MCP server, and every check, result and document we provide (together, the "Service").

The Acceptable Use Policy and the Data Processing Agreement form part of these Terms. If you have signed an order form or other written agreement with us, it prevails over these Terms only where it says so expressly.

Please read sections 5 (your warranties), 8 (third-party Platforms and Platform requests), 14 (disclaimers), 15 (limitation of liability), 16 (indemnity) and 20 (arbitration and class-action waiver) carefully. They allocate risk to you and limit how disputes are resolved.

1. Who may use the Service, and how are these Terms accepted?

1.1 Business use only. The Service is offered only to businesses, public bodies and other organisations, and to sole traders acting in the course of their trade. Consumers may not use it. By accepting these Terms you represent that you act in a business capacity and not as a consumer, and that the Service is not purchased for personal, family or household purposes.

1.2 Authority. The individual who accepts these Terms represents that they are at least 18 years old and authorised to bind the Customer. If they are not, they accept these Terms personally.

1.3 Electronic acceptance. You accept these Terms, and each later version of them, by any of the following: ticking an acceptance box, clicking a button or submitting a form that refers to these Terms (for example when requesting access, creating a test key or account, or topping up credit), or using the Service. Electronic acceptance is as binding as a signature. Our electronic records of your account, acceptances, payments and use, including the date and time, the user and the network information logged with them, are evidence of your acceptance and of the version in force at that time. Each version of these Terms is identified by the "Last updated" date at the top, and we keep every version. When we ask you to accept a new version in the dashboard, live use of the Service through the dashboard may wait until you have accepted it.

1.4 Approval and screening. We approve accounts automatically, after screening against sanctions lists and the jurisdictions in section 13. We do not review your use case, and our approval of an account is not an assessment or endorsement of your business, your data or your purposes. We may at any time apply further risk-based checks to your account, ask you for information about your business, your purposes or your lawful basis, and limit the services, countries or volumes available to you. Neither our approval nor any check we make, or decide not to make, is a legal review, certification or endorsement of your activities. We may decline or withdraw access at any time, without giving reasons.

2. What do key terms mean?

• Check: one lookup of one identifier for one service (for example "is this number registered on a given messaging app", line type, carrier, porting, reachability or spam reputation).
• Identifier: a phone number, e-mail address or other value you submit for a Check.
• Customer Data: Identifiers, metadata and other data you or your users submit, and the Results of your Checks.
• Result: the answer to a Check, such as registered / not registered / unknown or a defined data field, with the time of the Check (checked_at).
• Credit: a prepayment you make for Checks, held as a balance in your account.
• Platform: any third-party messaging app, online service, mailbox provider, carrier or network that a Check refers to.

3. What is the Service for?

3.1 Purpose. The Service exists to help businesses, carriers, messaging providers and online services fight spam, fraud and abuse, and to improve deliverability, routing and data hygiene. Typical uses are screening sign-ups and one-time-passcode requests, cleaning contact data, choosing a channel a contact can receive, verifying leads and screening calls against spam-reputation signals.

3.2 Your responsibility. You alone decide which Identifiers to submit, for what purpose, and what you do with the Results. You are solely responsible for the lawfulness of your inputs, your purposes and your use of the Results. We are not required to verify, and do not undertake to verify, your lawful basis, your notices, your consents or your use case. We may nevertheless ask for evidence under section 5 and act under section 12 on what we learn; doing so does not make us responsible for your compliance.

3.3 What the Service does not do. Checks never return names, photos, profiles, messages or locations, and never perform reverse lookups. Results are signals observed at a point in time. They are not proof of identity, ownership, consent or reachability at a later time, and they are not permission to contact anyone.

3.4 How the Service is delivered. We provide the Service through our own systems together with independently operated, contracted providers of telecommunications, data-verification and infrastructure services. The identities of those providers, how we select and route to them, their technical methods and our commercial terms with them are our confidential information, except where applicable data-protection law, the Data Processing Agreement or a binding legal process requires us to disclose them. A Result is a technical signal obtained through that infrastructure. It is not a statement by any Platform, and it does not mean that any Platform has licensed, approved or endorsed the Check.

4. How must you manage your account and keys?

4.1 You must keep account credentials and API keys confidential, use IP allowlists where we require them, and revoke any key that may have been exposed. You are responsible for every act and omission of anyone using your account or keys, including employees, contractors, customers of yours and AI agents, as if they were your own.

4.2 You must give accurate account, company and billing information and keep it up to date.

4.3 Test mode. Test keys (mv_test_…) are free and return fixed answers for documented test Identifiers. They never contact any network or Platform. Test Results are not real data and must not be used for decisions about real people. Live keys cannot be used with test Identifiers.

5. What do you represent and warrant to us?

You represent, warrant and undertake, on accepting these Terms and every time you use the Service, that:

1. Lawful basis. You have, and will keep, a valid lawful basis under all applicable laws for submitting every Identifier and any other personal data to the Service and for each purpose for which you use the Results, and you have given every notice and obtained every consent that applicable law requires.
2. Compliance with law. Your use of the Service and of the Results complies with all laws that apply to you, your contacts and your business, including privacy and data-protection laws (such as the GDPR, the UK GDPR, the CCPA and other US state privacy laws), telecommunications and numbering rules, direct-marketing and messaging rules (such as the TCPA, the Telemarketing Sales Rule and national do-not-call registers, the ePrivacy rules and PECR, CAN-SPAM and their equivalents), consumer-protection law, and sanctions and export-control law.
3. Third-party terms. Your use complies with the terms, policies and business rules of every Platform, carrier or messaging provider that applies to you, including their rules on business messaging and opt-in.
4. No prohibited decisions. You will not use the Service or any Result as a factor in establishing eligibility for credit, insurance, employment, housing, tenancy or any other purpose covered by the US Fair Credit Reporting Act or similar laws, and you will not treat any Result as a consumer report.
5. No surveillance or identification. You will not use the Service or the Results to stalk, harass, monitor, track or locate any person, to find out whether a specific private individual uses a Platform without a legitimate business reason, to identify people who have not dealt with you, or to build or enrich profiles of individuals.
6. You are the controller. You are the controller (or act on the documented instructions of the controller) of all personal data in the Customer Data, and you determine the purposes for which it is processed.
7. Accurate and authorised data. You have the right to submit all Customer Data, and doing so does not infringe any third party's rights or any duty of confidence.
8. Opt-outs. You honour opt-outs, objections and do-not-contact requests you receive, and you accept that Identifiers suppressed through our opt-out process will not be checked for you.
9. Specific authority for account Checks. For any Check that indicates whether an Identifier is associated with an account on a named Platform (including messaging, social-network, consumer-account and e-mail-account Checks), your lawful basis covers that specific Check for that Platform. Where the law requires consent, the consent is specific and informed, covers the Platform or Platforms concerned and covers disclosure of the Identifier to service providers such as us. A general marketing opt-in, mere possession of an Identifier or an existing customer relationship is not, on its own, enough.
10. Your permissions are your own. Any permission you hold from a person, and any right you have under a Platform's terms for your own activities, covers your own conduct only. You do not represent that it grants anyone rights in a Platform's systems, and you will not tell anyone that it does.
11. Records and evidence. You keep records that show your lawful basis, the notices you gave and any consents you rely on for the Identifiers you submit, for as long as the law requires and, where the law allows, for at least 12 months after the relevant Check. If we ask in connection with a complaint, a Platform request, an inquiry by an authority or suspected misuse, you will give us proportionate evidence (with personal data masked or pseudonymised where possible) within 10 business days. We may suspend the affected Checks while we wait.
12. Every request. Each request, bulk job and API call you make is a new confirmation of all of these statements at the time it is made.

You must notify us without delay if any of these statements stops being true, including when a person withdraws a consent you rely on, or when you receive a complaint or claim about Identifiers you submitted.

6. What use is prohibited?

You must comply with the Acceptable Use Policy. Among other things it prohibits enumeration of number ranges or generated e-mail lists, stalking and locating people, identification and profiling of individuals, eligibility decisions, resale without our written agreement, getting around our controls, attacks on the Service and unlawful messaging. A breach of the Acceptable Use Policy is a material breach of these Terms.

7. How is personal data handled?

7.1 When we process personal data in Customer Data, we act as your processor (and, under US state privacy laws, as your service provider), on the terms of the Data Processing Agreement, which applies automatically and needs no signature.

7.2 We act as an independent controller for account, billing, support and website data, for security and abuse prevention, for our suppression list, and for our spam-reputation dataset, as described in the Privacy Policy and the data-subject notice.

7.3 We may create and use aggregated, anonymous statistics derived from use of the Service (for example counts of Checks per service, country and outcome) that do not identify you or any individual.

8. What about third-party Platforms?

8.1 No affiliation. Platform and brand names are used only to describe which service a Check refers to. We are not affiliated with, endorsed by or sponsored by any Platform, and all trademarks belong to their owners.

8.2 Availability of Checks. Whether a Check can be performed depends on Platforms, networks and data-verification partners that we do not control. We may change, suspend, limit or permanently stop any Check, service, country or feature at any time, with or without notice, and without liability, including where a Platform, carrier or partner changes its access, terms or behaviour, or makes a demand of us. We do not promise that any Check will remain available. Credit is never charged for a Check that is not performed.

8.3 No permission implied. Our listing or performance of a Check, and the absence of any objection from a Platform, do not mean that the Platform has licensed, approved, endorsed or permitted that Check. A Platform's silence is never permission, waiver or consent.

8.4 Platform requests. A Platform, carrier or network, or its authorised representative, can ask us to review, restrict or remove a Check through our Platform Rights Center. We verify such requests before acting on them, but where a request appears credible we may suspend, restrict or remove any Check, for any or all customers, countries or periods, while we review it or after our decision, without liability to you. Checks not performed are never charged. Requests from Platforms and our decisions on them are confidential. We do not identify you to a Platform except as the Acceptable Use Policy allows, with your consent, or where the law or a binding legal process requires it.

8.5 No affiliation claims by you. You must not state or imply that you, your products or any Result are affiliated with, endorsed by or obtained from a Platform, and you must not use any Platform's name or trademark in a way that suggests so.

9. How do prices, credit and billing work?

9.1 Prepaid credit. You buy Credit in advance through our payment provider. Credit is added once the payment provider confirms the payment. Credit is a prepayment for Checks. It is not a deposit, a bank account or electronic money, earns no interest, and can be used only for the Service in the account that bought it.

9.2 What is charged. Each billable Check draws from your Credit. Before a request runs, we reserve its maximum possible cost; we then charge only conclusive Results and release the rest. You are not charged for inconclusive Results (unknown, unsupported country, timeout, invalid, duplicate) or for Results served from your own account's cache. For some services, "no data found" is itself a conclusive Result (for example no_reports from the spam-reputation check); the service documentation says where this applies. Bulk-job rules, such as minimum charges per country for bulk-only checks, are shown in the estimate before a job starts. If you cancel a running bulk job, items not yet submitted are released; items already in progress finish and are billed, because they cannot be recalled.

9.3 Prices and price changes. Prices are shown on the pricing page and in the dashboard, or agreed with you in writing. We may change prices by giving at least 14 days' notice by e-mail to your account address or in the dashboard. A price reduction, a new service or a new feature may take effect immediately. If you continue to use the Service after a change takes effect, you accept it. Credit is spent at the prices in force when each request or bulk job is accepted, not at the prices in force when the Credit was bought.

9.4 Taxes. Prices exclude taxes. You are responsible for all sales, use, value-added, goods-and-services, withholding and similar taxes and duties on your purchases, other than taxes on our net income. Where we are required by law to collect a tax, we will add it to the amount payable. If you are required to withhold tax, you must increase the payment so that we receive the full amount we would have received without the withholding.

9.5 Payment disputes. Disputing or charging back a payment you authorised is a breach of these Terms. We may place your account on hold, reverse the related Credit and recover our costs.

10. Is Credit refundable, and does it expire?

10.1 Non-refundable. Credit is non-refundable and non-transferable, except:

• (a) where mandatory law requires a refund;
• (b) if we close your account for convenience under section 12.3, in which case we refund your unused Credit; or
• (c) to correct a billing error, such as a duplicate payment or a charge for a Check that these Terms say is not billable, reported to us within 60 days of the charge.

Refunds are made to the original payment method, less any amounts you owe us, and never in cash.

10.2 Forfeiture on breach. If we suspend or close your account because of your breach of these Terms, the Acceptable Use Policy or the law (including section 13), any remaining Credit is forfeited to the extent the law permits, without prejudice to our other rights.

10.3 No expiry; inactive accounts. Credit does not expire while your account is active. If there has been no Check, top-up or sign-in on an account for 24 months, we may close it after giving at least 30 days' notice by e-mail. Remaining Credit on an account closed for inactivity is dealt with as required by applicable law, including unclaimed-property law, and is otherwise forfeited.

11. What service levels apply?

We do not offer a service-level agreement or service credits unless agreed in a signed written agreement. Planned maintenance and incidents are shown on our status page where practical.

12. When can access be suspended or ended?

12.1 Suspension. We may, at our discretion and without notice, suspend or restrict your account, any key, any Check or the whole Service, reduce limits or reject requests where we suspect a breach of these Terms, the Acceptable Use Policy or the law; where there is a security, fraud or legal risk to us, to other customers, to individuals or to a Platform; where a Platform, carrier, partner, payment provider or authority asks or requires us to, including through our Platform Rights Center; where sanctions screening requires it; or for non-payment. Where we reasonably can, we will tell you why. We are not liable for any suspension or restriction made under this section.

12.2 Termination for breach. We may close your account immediately by notice if you breach these Terms, the Acceptable Use Policy or the law, or if we reasonably believe that continuing to serve you exposes us to legal, regulatory, sanctions or reputational risk.

12.3 Termination for convenience. We may close your account for any other reason with at least 30 days' notice, and will then refund your unused Credit under section 10.1(b).

12.4 By you. You may stop using the Service and close your account at any time. Unused Credit is not refunded except as section 10.1 provides.

12.5 Effect. On closure your right to use the Service ends. Customer Data is deleted in line with the Data Processing Agreement; download any Results you need before then.

13. What sanctions and export rules apply?

13.1 You represent and warrant, on accepting these Terms and continuously while you use the Service, that neither you nor any of your owners, directors, officers or users of your account: (a) is listed on, or owned 50% or more or controlled by one or more persons listed on, any sanctions list maintained by the United Nations, the United States (including OFAC's Specially Designated Nationals and Blocked Persons List and the Department of Commerce lists), the European Union, the United Kingdom or any other applicable authority; or (b) is located in, organised under the laws of, or ordinarily resident in any jurisdiction we do not serve.

13.2 Jurisdictions we do not serve are the countries and regions listed under "Which countries are never checked?" in our documentation, as updated from time to time, which forms part of these Terms, together with any other country or region that becomes subject to comprehensive sanctions under the laws referred to in section 13.1. They include the occupied regions of Ukraine. We do not serve customers located there and do not check Identifiers from them.

13.3 You will not use the Service, or make it or any Result available, directly or indirectly, for the benefit of or on behalf of any person or jurisdiction described in this section, and you will comply with all applicable export-control and sanctions laws.

13.4 We may close your account immediately, without liability, if we believe this section is breached or if screening produces a match we cannot clear. Where sanctions law requires us to block, reject or report funds or transactions, we will do so, and you will have no claim against us for it.

14. Disclaimers

14.1 THE SERVICE, THE CHECKS AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. Results are point-in-time signals. They can be incomplete, out of date or unknown: a number may have been reassigned, an account may be dormant, and a Platform's settings may affect what can be observed.

14.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, SUPPLIERS AND PARTNERS DISCLAIM ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF ACCURACY, COMPLETENESS, CURRENCY, AVAILABILITY, UNINTERRUPTED OR ERROR-FREE OPERATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

14.3 We do not warrant that the Service will meet your requirements or legal obligations, that any Check will remain available, or that use of a Result will be lawful in your circumstances. A spam-reputation level of no_reports does not mean a number is safe. Results are not identity verification and cannot replace KYC, AML or consent records. You are responsible for every decision you take using the Service.

15. Limitation of liability

15.1 Excluded losses. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES, SUPPLIERS, PARTNERS, OFFICERS, MEMBERS, EMPLOYEES OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, CONTRACTS, GOODWILL OR ANTICIPATED SAVINGS, OR LOSS OR CORRUPTION OF DATA, OR COSTS OF SUBSTITUTE SERVICES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE OR OTHERWISE), EVEN IF ADVISED OF THEIR POSSIBILITY.

15.2 Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY, AND THAT OF OUR AFFILIATES, SUPPLIERS AND PARTNERS, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, THESE TERMS, THE ACCEPTABLE USE POLICY OR THE DATA PROCESSING AGREEMENT, TOGETHER, WILL NOT EXCEED THE AMOUNTS ACTUALLY CHARGED TO YOUR ACCOUNT FOR CHECKS (CREDIT CONSUMED) IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM, OR ONE HUNDRED US DOLLARS (USD 100) IF NOTHING WAS CHARGED IN THAT PERIOD. Credit you bought but did not consume is not counted.

15.3 Where the law does not allow limits. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the applicable law, such as liability for fraud or, where the law so provides, for death or personal injury caused by negligence, gross negligence or wilful misconduct. In that case our liability is limited to the minimum extent the law permits.

15.4 Your liability. Sections 15.1 and 15.2 do not limit your liability to pay fees, your liability under section 16 (indemnity), or your liability for breach of sections 5, 6 or 13 or of the Acceptable Use Policy.

15.5 Time limit. To the extent the law permits, any claim against us must be started within one year after the claimant knew or should have known of the facts giving rise to it; otherwise it is barred.

15.6 Basis of the bargain. These limits are an essential part of the agreement and reflect the low prices of the Service. They apply even if a limited remedy fails of its essential purpose.

16. Indemnity

16.1 You will defend, indemnify and hold harmless MobileValidate LLC, its affiliates, its suppliers and data-verification partners, and each of their officers, members, directors, employees and agents (the "Indemnified Parties") from and against all claims, demands, actions, investigations and proceedings by any third party, including data subjects, consumers, regulators and other public authorities, Platforms, carriers and messaging providers, and against all resulting losses, damages, fines, penalties, settlements, judgments, costs and expenses (including reasonable legal fees), arising out of or relating to:

• (a) Customer Data, including any claim that you lacked a lawful basis, notice or consent for submitting or using it;
• (b) your use of the Service or of any Result, or any decision, message, call or action you or anyone acting for you takes using them;
• (c) any breach by you, your users or anyone using your keys of these Terms (including section 5), the Acceptable Use Policy, the Data Processing Agreement or any law;
• (d) any breach of the terms of a Platform, carrier or messaging provider by you or anyone acting for you; and
• (e) any dispute between you and your own customers, users or contacts; and
• (f) any claim that you lacked the specific authority described in section 5, item 9, for an Identifier you submitted.

This indemnity applies to the fullest extent the law permits. If any part of it cannot be enforced, it applies to the maximum extent that can be enforced. Fines and penalties are covered only where the applicable law allows them to be indemnified.

16.2 Procedure. We will tell you of a claim covered by this section within a reasonable time (a delay relieves you only to the extent it materially prejudices you). You may control the defence with counsel reasonably acceptable to us, but we may participate with our own counsel at our cost, and we may take over the defence at your cost if you fail to defend diligently or if the claim involves a regulator, a Platform or a risk of injunctive relief against us. You may not settle any claim in a way that admits fault on our part, imposes any obligation on us or does not fully release the Indemnified Parties without our prior written consent.

16.3 Your indemnity obligations are not limited by section 15 and survive the end of these Terms.

17. Confidentiality

Non-public information we give you about the Service, including our sub-processor list, partner and routing information, non-public pricing, security documentation and audit responses, is our confidential information. You may use it only to use the Service and to meet your legal obligations, and you must protect it with at least reasonable care and not disclose it except to your advisers and authorities who need to know it and are bound by confidentiality, or where the law requires. This obligation lasts for five years after the end of these Terms, and indefinitely for trade secrets.

18. Intellectual property

18.1 We and our licensors own the Service, the software, the documentation, our datasets and all related intellectual property. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during these Terms for your internal business purposes, in line with these Terms.

18.2 You may use Results for your internal business purposes. You may not resell, license, publish or otherwise make Results or the Service available to third parties, or use them to build a competing product or dataset, without our written agreement.

18.3 You keep your rights in Customer Data and grant us the rights we need to provide, secure and improve the Service and to comply with law, in line with the Data Processing Agreement.

18.4 If you send us feedback or suggestions, we may use them freely and without any obligation to you.

19. Can these Terms change?

We may change these Terms. For changes that materially reduce your rights, we will give at least 14 days' notice by e-mail to your account address or in the dashboard; other changes, and changes required by law or by a Platform, partner or authority, may take effect when published. Where a new version adds to your obligations, we will also ask you to accept it in the dashboard, and live use of the Service through the dashboard may wait until you do; accepting it there makes it apply to you at once. If you continue to use the Service after a change takes effect, including through the API, you accept it. If you do not agree, you must stop using the Service and may close your account.

20. Governing law, arbitration and class-action waiver

20.1 Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual disputes), are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods and any law based on the Uniform Computer Information Transactions Act do not apply.

20.2 Arbitration. Any dispute, controversy or claim arising out of or in connection with these Terms or the Service, including any question about their existence, validity, interpretation, performance, breach or termination, will be finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with those Rules. The seat of arbitration is New York, New York, USA. The language of the arbitration is English. The Expedited Procedure Provisions of the ICC Rules apply where their conditions are met. The arbitration and its outcome are confidential, except as needed to enforce an award or as the law requires. Judgment on the award may be entered in any court with jurisdiction.

20.3 No class or collective actions. To the fullest extent permitted by law, every dispute will be resolved only on an individual basis. You waive any right to bring, join or take part in any class, collective, consolidated or representative action or arbitration against us.

20.4 Exceptions. Despite section 20.2, we may (a) seek injunctive or other interim relief in any court of competent jurisdiction to protect the Service, our intellectual property or confidential information or to stop a breach of the Acceptable Use Policy, and (b) bring proceedings to collect unpaid amounts in any court of competent jurisdiction, including the courts of the place where you are established. Asking a court for interim relief is not a waiver of the agreement to arbitrate.

20.5 Where mandatory law that cannot be excluded by contract gives you rights, these Terms do not affect those rights.

21. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including changes by Platforms, carriers, networks or data-verification partners (to their access, terms, technology or behaviour), withdrawal or failure of a supplier, acts of government or authorities, sanctions, changes in law, internet, power or hosting failures, cyber-attacks, labour disputes, war, terrorism, civil unrest, epidemics, fire, flood and other natural events.

22. Assignment and subcontracting

You may not assign or transfer these Terms or your account, in whole or in part, without our written consent. We may assign or transfer these Terms to an affiliate or to a successor in a merger, acquisition, reorganisation or sale of assets, and we may use subcontractors and sub-processors, remaining responsible for them as these Terms and the Data Processing Agreement provide.

23. Notices

We may give you notices by e-mail to the address on your account, in the dashboard, or on this website. Notices take effect when sent or published. Notices to us must be sent by e-mail to support@mobilevalidate.com with "Legal notice" in the subject line; formal notices of a claim must also be sent in writing to MobileValidate LLC, 5th floor, Minkara Building, Clemenceau Street, Beirut, Lebanon. To report abuse, write to abuse@mobilevalidate.com; to report a vulnerability, write to security@mobilevalidate.com.

24. General

24.1 Entire agreement. These Terms, together with the Acceptable Use Policy, the Data Processing Agreement and any signed written agreement, are the entire agreement between us about the Service and supersede all earlier statements, proposals and agreements. You do not rely on any statement not set out in them. Any purchase order or terms you issue are rejected and have no effect.

24.2 Order of precedence. If there is a conflict: a signed written agreement prevails where it says so expressly; then the Data Processing Agreement for the processing of personal data; then these Terms; then the Acceptable Use Policy.

24.3 Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and modified to the minimum extent needed, and the remaining provisions stay in full force. If the class-action waiver in section 20.3 is held unenforceable for a dispute, that dispute (and only that dispute) will be heard by a court of competent jurisdiction rather than in arbitration.

24.4 No waiver. A failure or delay in exercising a right is not a waiver of it.

24.5 Survival. Sections 3.2, 5, 9 (for amounts owed), 10, 12.5, 13.4, 14, 15, 16, 17, 18, 20, 23 and 24, and any other provision that by its nature should survive, survive the end of these Terms.

24.6 Relationship. We are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship. Except for the Indemnified Parties under section 16 and our affiliates, suppliers and partners under sections 14 and 15, no one other than you and us has any right under these Terms.

24.7 Language. These Terms are written in English, and the English version is the only binding version.

Contact: support@mobilevalidate.com.