Fraud prevention
Screening inbound calls with spam reputation
A call-center workflow for routing inbound calls by spam reputation: levels, reasons, STIR/SHAKEN, limits of the data, and why no_reports isn't safe.
7 min read
1 article.
Fraud prevention
A call-center workflow for routing inbound calls by spam reputation: levels, reasons, STIR/SHAKEN, limits of the data, and why no_reports isn't safe.
7 min read